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How imbajp login Protects Your Personal Data

At imbajp login, your personal information is handled with clear rules about what we collect, why we collect it, and how long we keep it — so you…

Encrypted account dataDANA, OVO, GoPay & QRIS transactions coveredClear data-retention periodsYour right to request deletionIndonesia-based support for privacy queries

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What Data We Collect and Why

imbajp login Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your session secure. This includes your registered name, email address, phone number, and the payment identifiers linked to your chosen method — whether

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that is a DANA wallet number, an OVO account, a GoPay ID or a QRIS-linked bank reference. We also log device type, IP address and session timestamps to detect unauthorised access. We do not sell or share your personal data with third parties for marketing purposes.
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Data processing and storage depend on local law, and access to certain features is available where local law permits. Retention periods for transaction records linked to DANA, OVO, GoPay and QRIS are kept for a minimum of five years in line with applicable financial record requirements.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is stored, want to request a correction, or need to ask about a specific transaction record tied to DANA or OVO, our privacy support team is available seven days a week. You can reach us through live chat between 08:00 and 23:00 WIB, via email with a response window of one business day, or through our in-app message centre — available from the account settings menu on both mobile and desktop.

Team online

Live Chat Support

Connect with our privacy team directly via live chat, available daily from 08:00 to 23:00 WIB. Privacy questions about your account data or payment records — including DANA and OVO transactions — are handled here.

Email Privacy Request

Send a written privacy request to our dedicated email address. We aim to respond within one business day. Include your registered account ID so we can locate your data records without delay.

In-App Message Centre

Access the message centre from Settings inside your account. Submit data-access or correction requests directly from mobile or desktop — no separate login required, and your request is logged automatically.

DATA HANDLING PRACTICES

Six Ways We Keep Your Account Data Secure

Security at imbajp login is built into every layer of your account — from the moment you deposit via GoPay or QRIS through to how we archive your…

End-to-End Encryption

All data exchanged between your device and our servers — including payment identifiers for DANA, OVO, GoPay and QRIS —…

Cookie Management

We use session cookies to keep you logged in and functional cookies to remember your language and payment preference.

Account Access Logs

Every login attempt — successful or not — is recorded with a timestamp and IP address.

Data Retention Schedule

Personal profile data is retained for as long as your account is active.

Third-Party Data Sharing

We share data with payment processors — DANA, OVO, GoPay and QRIS — only to the extent needed to complete…

Data Correction Requests

If any detail on your account is incorrect — name spelling, registered phone number, linked OVO or GoPay identifier —…

Your Privacy Policy Questions, Clearly Answered

Below are the questions we hear most often from account holders about how their data is handled at imbajp login. Each answer is written to be specific — no vague statements, just the actual process we follow so you can decide what is right for your account.

We collect your name, email address, phone number and a password hash. If you link a payment method, we also store the wallet identifier — your DANA number, OVO account, GoPay ID or QRIS bank reference — so withdrawals and deposits route correctly to your account.

Payment identifiers for DANA, OVO, GoPay and QRIS pass through TLS-encrypted channels. We store only the reference needed to complete the transaction — never full wallet credentials — and these records are accessible only to our payments and compliance teams.

Yes. Submit a data-access request through the in-app message centre or by email. We will compile a summary of your profile data, session logs and transaction references and deliver it to your registered email address within five working days.

Identifiable profile data is deleted within 30 days of account closure. Transaction records — including those linked to DANA, OVO and QRIS — are retained for five years as required under applicable Indonesian financial record-keeping rules.

We share data only with payment processors needed to complete your DANA, OVO, GoPay or QRIS transactions. We do not sell your data, and we do not pass your profile or browsing behaviour to advertisers or external analytics platforms.

Go to Settings inside your account, select Edit Profile, and update the relevant field. For changes to a linked payment method such as GoPay or OVO, use the Payment Methods tab. Verified corrections are applied within three working days.

Access to platform features depends on local law. If your region restricts access, we process only the data needed to manage your account status — no additional profiling occurs. You may still request data deletion or correction regardless of your access status.

How imbajp login Protects Your Personal Data

How to Reach Us About Your Privacy

Live Chat Support

Email Privacy Request

In-App Message Centre

Six Ways We Keep Your Account Data Secure

End-to-End Encryption

Cookie Management

Account Access Logs

Data Retention Schedule

Third-Party Data Sharing

Data Correction Requests

Your Privacy Policy Questions, Clearly Answered

01 What personal data does imbajp login collect when I register?

02 How is my payment data protected when I use DANA or OVO?

03 Can I request a copy of all the data imbajp login holds about me?

04 How long do you keep my account data after I close my account?

05 Does imbajp login share my data with other companies?

06 How do I update or correct my personal details on file?

07 What happens to my data if I am in a region where access depends on local law?

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